Shipping and Returns
Production time varies from 2 to 7 days depending on the item being ordered; however, currently items are being shipped out within 4 to 7 days on average. Please remember to add this processing time onto anticipated delivery times.
For the Christmas stockings and plush scarves which are made in the studio, delivery times within the US and Canada range from 2 to 10 business days.
For all OTHER items (excluding the luxury Christmas stockings and Plush Scarves), delivery time estimates are between 10-25 Days to the following countries:
United States, Australia, Canada, France, United Kingdom, Israel, Germany, Austria, Belgium, Brazil, Switzerland, Denmark, Spain, Finland, Greece, Hungary, Ireland, Italy, Japan, Korea (South), Luxembourg, Mexico, Myanmar, Netherlands, Norway, New Zealand, Poland, Portugal, Russian Federation, Sweden, Singapore, Turkey, Ukraine.
For delivery to other International destinations please allow 2-4 Weeks for delivery.
It is your responsibility to provide us with the correct shipping address when you checkout.
Within 30 days after you have received your order, if you find that you are unsatisfied with your purchases, please contact me to let me know what issues you might be having. Merchandise must be returned in the same condition as it was received and return shipping charges are non-refundable and are the full responsibility of the customer. Refunds will be made for the price of the item, excluding shipping fees.
Your satisfaction and happiness is our top priority. If an error was made on our part, we'll do what we can to fix it! Thanks for your support!